Reviews

  Travelers, please beware. Conti di San Bonifacio does a great job in marketing and creating the allure of a beautiful, hillside winery and retreat in Tuscany; the grounds look... read more beautiful. However, in reaching out to their team to cancel our honeymoon, sadly, due to COVID-19 and travel restrictions and health risks, their response was: "Regarding your deposit, as you know we are unable to make refunds as per our Hotel policy." I can see if we were still coming to Italy... wanted to stay somewhere else, and gave them little notice. However, I shared that we would love to book at a later date, but that we would like to fully cancel and start fresh when the world has calmed down. The Deputy Manager on staff has doubled down on "hotel policy," ignoring the force majeure (unforeseeable circumstances that prevent someone from fulfilling a contract) that will preclude us from going to Italy in the foreseeable future (from Hawaii, mind you, 8,000 miles away). The other three hotels we booked - in Bellagio, Cinque Terre, and Florence - all got back to us with full refunds and messages that essentially say, "sorry to hear, we get it, can't wait for you to rebook with us." Conti di San Bonifacio got back to us and essentially shared that our deposit was more important to them than our experience, contract or no contract, honeymoon or no honeymoon. This is a poor display... Travelers, please beware.

Conti di San Bonifacio does a great job in marketing and creating the allure of a beautiful, hillside winery and retreat in Tuscany; the grounds look beautiful.

However, in reaching out to their team to cancel our honeymoon, sadly, due to COVID-19 and travel restrictions and health risks, their response was:

"Regarding your deposit, as you know we are unable to make refunds as per our Hotel policy."

I can see if we were still coming to Italy... wanted to stay somewhere else, and gave them little notice. However, I shared that we would love to book at a later date, but that we would like to fully cancel and start fresh when the world has calmed down.

The Deputy Manager on staff has doubled down on "hotel policy," ignoring the force majeure (unforeseeable circumstances that prevent someone from fulfilling a contract) that will preclude us from going to Italy in the foreseeable future (from Hawaii, mind you, 8,000 miles away).

The other three hotels we booked - in Bellagio, Cinque Terre, and Florence - all got back to us with full refunds and messages that essentially say, "sorry to hear, we get it, can't wait for you to rebook with us." Conti di San Bonifacio got back to us and essentially shared that our deposit was more important to them than our experience, contract or no contract, honeymoon or no honeymoon. This is a poor display from a hospitality organization that claims superior, world class service and experience.

I am sure people can go and stay at Conti di San Bonifacio and have a great time; I am sure the grounds are beautiful, the suites luxurious, the food wonderful, and the wine amazing. However, what they still need help understanding is that the customer experience must always come first - that is where their reputation, credibility, and integrity will be earned. And that 700 Euro up front would have been 3500 Euro this summer or fall, if only the customer and the customer experience was first.

Holding deposits during a global pandemic, and referring to your hotel policy, is a trite, short-term business strategy that puts the core values and ethos of Conti di San Bonifacio on display. It is my hope that they can evolve from their near-sightedness and evaluate whether or not they are truly world class. More

  We went here for our Honeymoon, it is the most beautiful perfect place I have ever stayed. The location is breath taking and the hotel and rooms are amazing.... read more We had a free upgrade which was such a nice touch, overlooking the vineyards with a glass of red reading a book was just wonderful. The food is fabulous and the wine equally as good. Would highly recommend this place, our favourite spot in Italy.

  Cannot begin to tell you how gorgeous and peaceful this property is.
Located on a tiny hilltop with unmatched scenery you can contemplate from every corner of the hotel
Very... read more few rooms, all unique and decorated with great taste
The service is impeccable from check in to check out, the food is delicious and the wine selection hits every spot.

Small, traditional and elegant..
To me, this hotel is the definition of luxury.. and yet, its definitely not the most expensive in the area.

  This was our first stop on our Italian getaway, and it completely spoiled us for the rest of our trip! No matter, this hotel is a truly magical little spot... read more hidden away in the Tuscan countryside and it charmed us from the moment we drove up until we were reluctantly dragged away to our next stop. We splurged on the Master Suite, and were so glad we did. The room was spacious, beautifully decorated and clean. The bathroom was huge, with an incredible bathtub and rain shower and two vanities. But the main attraction is the expansive private rooftop terrace with the most breathtaking views of the vineyards and countryside...we could've sat there for days to just take in the fresh, crisp air and look out over the land in awe! The rest of the hotel building is cozy and absolutely lovely. We loved that the decor felt authentically Tuscan and yet still modern - for me, the decor of a hotel property is a big part of the overall experience and this was truly a treat here. Most of our meals were enjoyed on-property, and the food was excellent. They were also very accommodating for me with my Celiac Disease - I had plenty of gluten free options to choose from. And of course, the wines are incredible. One night, the concierge made arrangements for us to go into Masa Marittima for dinner and we had a wonderful evening... This was our first stop on our Italian getaway, and it completely spoiled us for the rest of our trip! No matter, this hotel is a truly magical little spot hidden away in the Tuscan countryside and it charmed us from the moment we drove up until we were reluctantly dragged away to our next stop.

We splurged on the Master Suite, and were so glad we did. The room was spacious, beautifully decorated and clean. The bathroom was huge, with an incredible bathtub and rain shower and two vanities. But the main attraction is the expansive private rooftop terrace with the most breathtaking views of the vineyards and countryside...we could've sat there for days to just take in the fresh, crisp air and look out over the land in awe!

The rest of the hotel building is cozy and absolutely lovely. We loved that the decor felt authentically Tuscan and yet still modern - for me, the decor of a hotel property is a big part of the overall experience and this was truly a treat here. Most of our meals were enjoyed on-property, and the food was excellent. They were also very accommodating for me with my Celiac Disease - I had plenty of gluten free options to choose from. And of course, the wines are incredible. One night, the concierge made arrangements for us to go into Masa Marittima for dinner and we had a wonderful evening in this quaint little town.

If you plan not to bring a car, be aware that you'll be limited on what you can do unless you don't mind paying for a taxi or a transfer to one of the neighboring towns. This was completely fine with us, as we were there to relax and enjoy the property for the most part. We rented a Vespa one afternoon and the chef packed us a beautiful (and huge!!!) picnic to take to a nearby lake. Otherwise, we just spent our time lazing about and enjoying beautiful wine and views. If the weather had been a tad warmer we would've loved taking a dip in the lovely pool. We also enjoyed a private cocktail class on site, which was great fun. Next time, we'll be sure to take advantage of one of the wine tasting experiences as well.

By and large, one of the highlights of Conti di San Bonifacio is the staff. Everyone there is so friendly and helpful, and since it's such an intimate property you really feel like you start to get to know people over your stay. They are clearly well versed in hospitality and know how to make their guests feel welcome, and it also seems that they genuinely enjoy working there (which is no surprise, given what a lovely place it is!). We hope we can return soon and that we may see some of the same kind faces from this stay!

If I had one tiny little gripe, it would be the small issue of flies and some other kind of bugs (not sure what they were, they looked like what we just call stink bugs in the South) - they tend to leave doors and windows open to enjoy the beautiful fresh air here, which is wonderful, but the bugs did get to be quite a nuisance at certain points. Of course you expect some of that in a country setting like this, to be sure. There were just a few times when we would've liked to sit outside or on the porch but there were so many flies, and they were so aggressive, that we ended up moving back inside to our room where we had screens on the windows (even with the screens, those stink-bug guys kept getting into the room quite often). I said to my husband on the last day that if we had been anywhere else, I probably would've been pretty annoyed by the bugs - admittedly I'm not a very "naturey" person - BUT, everything else was so wonderful at Conti di San Bonifacio, and I loved it there so very much, that it really felt inconsequential. It almost somehow just felt like part of the charm of the place. And it would certainly not keep us from coming back!

I would highly recommend this resort if you're looking for a true getaway in the Tuscan countryside. An absolute gem, and we can't wait to come back! More

  This is the nicest place we’ve ever stayed. The wine and food were divine and the beauty of the property and views is unmatched. Valentina provided incredible and personal service,... read more she was amazing, and so were all the other staff members we interacted with (chefs, dinner servers, wine maker, etc). The cooking class and wine tour were thorough and enjoyable. The pool was clean and relaxing, the room was incredible and quiet. Great decor and bathroom. I would come back here in a heartbeat!

  Andrea gave us the most fantastic welcome and we had two days in the best hotel ever stayed. The chef has an amazing menu of local and more varied dishes... read more and all the staff were simply sweet. We are very much looking forward to going back next year.

  we got a very nice and professional welcome. we went around the property here friends of ours had stayed . very tastefully decorated, then we had drinks on the terrace,... read more very pleasant. we will be back to stay

  Just come back from here after having had a three day wedding for my daughter. It was magical. The location is beyond words and the staff put together the most... read more amazing event possible. Helpful, friendly and accommodating for a complex event.

With rain right in the middle of the wedding they swiftly changed everything around without fuss.

Food was incredible and the rooms amazing.

For a daughter's wedding you want the day to be perfect and everyone made it so.

Thank you so much.

So much more than a wedding venue, though. Make it part of your travels through Italy.

  We stayed in Conti di San Bonifacio for 3 nights a week ago. And it was the second hotel stop on our route.

We just loved it. It's... read more a boutique hotel in every meaning. The room that we stayed in was wineyard view suit, and was amazing. It was very clean on arrival, and daily cleaning was also perfectly done.

Tere are activities each day, so if you are up to something you will find it here, or they will guide you to the nice options. The first night we arrived there was an aperativo and live music at night by the bar, which was just so beautiful.

The food is amazing. Both dinner and lunch are just super good. The cheese boards & Charcuterie Boards are just so fresh and special. Also the wine menu was very satisfying too. The wines they've suggested us were very nice as well. Breakfast is also very fresh each day. The view is just amazing too.

There is also a pool area, and its very nice if you would like to chill during the day. Our only concern was that the pool seemed to be not doing the recirculation.

Everyone working from kitchen to reception, to bar & dining area was just so friendly, helpful and kind.

Overall we enjoyed our stay a lot, and would completely reccomend the hotel, especially for couples. And we hope to come back soon.

Thanks for everything. More

  South Tuscany , close to sea coast you find this beautiful place, a farm restauré, with confortable and well equipped rooms and amazing landscapes. People are extremely nice and helpful.... read more See pictures attached. Best is environment and peaceful place. Room for improvement for breakfast and dinners served . For such price we were expecting higher food quality and broader options to enjoy Tuscany refined cooking. Wine are bit too expensive. Breakfast could be easily improved. Recomendable but expensive. If you want to visit key cities like Siena, Firenze or S Geminiano or Montepulciano, be ready to drive and enjoy more than 2 hours drive across beautiful but regional roads.
Ask for recommendations at reception desk and enjoy sunset from swimming pool. More

  Daniele made our wine tasting experience extraordinary. Within 20 minutes, we learned more than we have in 20 years of winery tours. From sapling to the crush, Daniele has a... read more passion for his art to make great wine - and shares his knowledge humbly and with creative enthusiasm! We throughly enjoyed our visit to Cont di San Bonifacio. - the staff are engaging and seem to share a bond of passion for doing their hospitality well. We felt spoiled from the moment we arrived until we left.

  We celebrated our anniversary at the beautiful Conti di San Bonifacio Wine Resort and had the best time! Beautiful views, great food, and incredible service all contribute to a picturesque... read more Tuscan experience. We also opted to enjoy some of the activities you can book through the resort and had so much fun. This was truly the highlight of our trip to Italy and we can't wait to travel back!

  We went to Conti di San Bonifacio for our honeymoon after having gotten married at Monteverdi and we had a great time. The staff were lovely and extremely accommodating!... read more The villa was cute and well situated overlooking the vineyard. The cooking class and wine experience were both really fun and the chef and the wine maker were incredibly knowledgeable. The only reason I gave it a 4, which I would have preferred to do 4.5, is because it is not for the animal lover at all! I am not a crazy PETA person and have some items with both leather and fur however, the entire place is decorated from head to toe with hides even some still having the branding on them. For me, having to see this branded hide in the bathroom every day was a reminder of how this rug was once living. As you may know this area is know for their Wild Boar, and yes I eat meat, but the decor strewn about having while boar candle holders and coats racks was a bit much for me. Wild boar skeletons and stuffed wild boar or mounted wild boar...you get the point. Other than that we knew we were going off season and that some of the things that they are know for, like the outside bar, wouldn't be available to us and so we took day trips to places recommended by the staff and we had... We went to Conti di San Bonifacio for our honeymoon after having gotten married at Monteverdi and we had a great time. The staff were lovely and extremely accommodating! The villa was cute and well situated overlooking the vineyard. The cooking class and wine experience were both really fun and the chef and the wine maker were incredibly knowledgeable. The only reason I gave it a 4, which I would have preferred to do 4.5, is because it is not for the animal lover at all! I am not a crazy PETA person and have some items with both leather and fur however, the entire place is decorated from head to toe with hides even some still having the branding on them. For me, having to see this branded hide in the bathroom every day was a reminder of how this rug was once living. As you may know this area is know for their Wild Boar, and yes I eat meat, but the decor strewn about having while boar candle holders and coats racks was a bit much for me. Wild boar skeletons and stuffed wild boar or mounted wild boar...you get the point. Other than that we knew we were going off season and that some of the things that they are know for, like the outside bar, wouldn't be available to us and so we took day trips to places recommended by the staff and we had a blast. I highly recommend shopping in the small square of Massa Marittima and also we went to Castiglione Della Pescaia which is on the coast and has a great beach. Overall our stay was great and if you don't mind the animal decor then I highly recommend paying a visit!!! More

  This resort is situated on the hill overlooking the vineyard and with olive trees surround the back of the building, meaning you have an exclusive, tranquil and lush environment for... read more you only. The view of our room is absolutely a piece of heaven on earth. My husband and I stayed there for three nights and we were treated with the best service and care ever by the passionate staff during dining time and whenever we need them. The resort itself and the interior fits so well with our expectation of the countryside, cozy, luxury yet not overwhelming. You can tell the owner has really good taste in balancing and choosing the right ornaments. We pretty much tried all the dishes on the menu of Maremmana and we taste the delicate touch the chef put on each Toscana dishes, we just love it! Also, we had such a wonderful and fruitful time with Daniele, the winemaker, who walked us through the winemaking journey step by step and around the property. I don't think any class in the world could teach you so much about the art of winemaking that ends with tasting them. This is definitely our best hotel experience so far. Recommend to anyone who's looking for a time only for yourself inside and out.

  My sister and I came during an off season weekend this winter to the resort and were treated with the utmost attention and care by head winemaker Daniele. Even though... read more we arrived late on a Friday afternoon when most other resorts/wineries were closed, Daniele offered...More

  We had a wonderful stay. The staff, accommodations and service were exceptional. We started our adventure with a warm welcome from Andrea who took care of us leading up to... read more our trip and during our entire stay by helping us fill our days with unique...More

  Our stay at CDSB was one of the best if not the very best weekend getaways I have ever had. With a small group of friends and family we were... read more able to come for a long weekend and enjoy a private cooking lesson the second...More

  Great place with a fantastic view. Food and wine at its best. Professional staff, very friendly and helpful. I highly recommend the wine experience... You see the grapes, you touch... read more and taste them, then you enjoy them in your glass ?!

  We went there for a wedding in October, 2018. We stayed across the valley at another wine resort, but went to Bonafacio for a dinner prior to the wedding then... read more the wedding and dinner itself. Fabulous food and a wonderful staff. Beautiful facility. You cannot...More

  A brief stop on the way to Rome. Lovely spot with only a handful of rooms. You can understand why it is so popular with weddings and is booked out... read more most weekends. Stayed in a double room which was comfortable and well kitted out. Pleasant...More